Members who live in areas where fiber has already been installed will have a short wait while Firefly gets a fiber service drop built from the mainline fiber to the member’s home or business. Members should visit Firefly’s website to register.
For members or non-members who are seeking service in areas where fiber has not yet been installed, the fiber construction process is complex and lengthy. Numerous contractors are involved and the entire process can take 6 to 12 months to complete, depending upon the length of the circuit, the terrain and soils, weather, and other external factors. You can find more information about the steps of fiber construction on Firefly’s website.

