Cooperative members across the state have fallen victim to misleading offers involving false claims about costs and exaggerated savings when switching to solar power. Some members have been forced to pay bills to bankrupt companies. To help consumers protect themselves, the Treasury Department recommends the following precautions:
- Always check a contractor’s history with state consumer agencies and licensing boards.
- Ensure any advertised cost savings are clearly outlined and guaranteed in writing.
- Consider consulting a lawyer to fully understand contract terms and durations.
We also want to remind our members:
- There is no such thing as free power. Any claims of no electric bills are false and misleading.
- CVEC, the Commonwealth, and the Federal Government are not affiliated with specific solar companies. Any claims of partnerships or special programs involving these entities are false.
If a company fails to deliver on its promises or engages in fraudulent activity, affected consumers should report the fraud to the Federal Trade Commission (FTC) at ReportFraud.FTC.gov.
For more information on how to spot scams, find state consumer protection offices, and access nonprofit legal services for fraud-related issues, view the Consumer Advisory from the U.S. Department of the Treasury.